<p>Refund eligibility is calculated based on notice periods, booking types, and rate classes:
                <ul>
                    <li><strong>Full Base Refund:</strong> Cancellations made 5+ days prior to scheduled check-in qualify for a full base stay refund (excluding security deposits).</li>
                    <li><strong>Partial Refund:</strong> Cancellations made between 2 and 5 days prior to check-in qualify for a 50% base stay refund.</li>
                    <li><strong>Restricted / Non-Refundable:</strong> Cancellations made within 48 hours of check-in are non-refundable.</li>
                </ul>
                All claims are subject to administrative review to prevent transaction discrepancies.</p>